Introduction

Welcome to the May 2025 edition of our Dynamics 365 and Power Platform update! Buckle up, because this month, we’ve got a mountain of fabulous updates and snazzy enhancements coming your way across the Power Platform and Dynamics 365. In this blog post, we’ll explore the key highlights—think of it as your treasure map to awesomeness (X marks the spot for your organization)!

1. Introduction
2. Service Updates
3. Events
4. Product Upates
5. Deprecations or Retirements
   1. Power Apps, Power Automate, and Power Pages
   2. Dynamics 365
6. Learning Corner
   1. Video Roundup
7. Conclusion

Service Updates

While 2025 Release Wave 1 became generally available last month, there are a number of features that will be releasing throughout the period covered by the release wave, from now until September 2025. Review the release wave here, and see the replay of the Business Applications Launch Event. And did you know you can sort features in the release planner by release month? Check it out here.

A number of features are being released this month for the model-driven app monthly channel. In addition, the monthly channel is evolving for faster access to the latest features.

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Events

We’re officially on the road to Microsoft Build, and we’re calling all developers and builders to join us, whether you’re a general dev, back-end, full-stack, or an AI innovator. Learn about everything waiting for you in Seattle May 19-22.

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Product Upates

• Power Platform:
  • Git integration is Generally Available!
  • Introducing Power Platform and Copilot Studio Architecture Center
  • Use Monitor to maximize production health (Preview)
• Power Apps:
  • Enhanced Undo Redo in Power Apps Studio
  • Learn how to use the Plan designer (preview), a copilot-first development tool

• Power Automate:
  • Troubleshoot Copilot in cloud flows designer feature
  • Integrate Copilot in Process Mining analysis
  • Updated Browse connectors pane in cloud flows
• Copilot Studio:
  • What’s new in Copilot Studio: April 2025
    • Computer use in Copilot Studio agents: new limited research preview 
    • New Microsoft Graph connectors 
    • Advanced approvals in agent flows
    • Copilot Studio support for customer managed keys 
    • Return on investment (ROI) analysis of Copilot Studio agents with Microsoft Viva Insights
    • Autonomous agents and generative orchestration support in Analytics 
  • Register now for the upcoming Copilot Studio Enterprise Agent Challenge!
  • Announcing new computer use in Microsoft Copilot Studio for UI automation
• Dataverse
  • Source code integration
  • Improved business continuity and disaster recovery

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Deprecations or Retirements

As part of our ongoing efforts to improve the Power Platform, we are announcing several deprecations and retirements. These changes are essential for maintaining system integrity and security. Key deprecations include:

Power Apps, Power Automate, and Power Pages

• May 2025

  • Snowflake connector [Deprecated]
• June 2025

  • BYOK Dataverse service deprecation
  • SQL server connector V1 actions deprecated
• August 2025

  • Deprecation of Cards for Power Apps
• October 2025

  • Hierarchy control in model-driven apps will be removed
• January 2026

  • BYOK Dataverse service retired

Dynamics 365

• June 2025

  • Outbound marketing module of Customer Insights – Journeys removed
  • Case and knowledge suggestions via smart assist in Customer Service not supported
  • Effort estimation model removed
• October 2025

  • Omnichannel for Customer Service on Unified Service Desk removed.
  • Diagnostics in unified routing removed
• April 2026

  • Dynamics 365 Unified Service Desk deprecated – Guidance

Always check these sources for the latest deprecation and retirement information:

Important changes in Power Apps and Power Automate

Important changes in Canvas Apps

Important changes in Power Pages

Dynamics 365 Customer Service

Dynamics 365 Sales

Dynamics 365 Field Service

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Learning Corner

In this section, we highlight some valuable learning resources and opportunities for the Power Platform community:

Video Roundup

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Conclusion

May 2025 continues to provide features and updates even after the big-bang of the release wave in April. This edition of our Dynamics 365 and Power Platform update brings a number of exciting enhancements and features across the Power Platform and Dynamics 365. From the general availability of Git integration to the introduction of Copilot Studio Architecture Center, these updates are designed to empower developers and organizations to maximize productivity and innovation. The ongoing release wave and monthly channel updates ensure that users have access to the latest features and improvements. Additionally, the deprecations and retirements announced are essential for maintaining system integrity and security. As we continue to evolve and enhance our offerings, we encourage the community to stay engaged and leverage the valuable learning resources and opportunities available. Together, we can drive forward the future of technology and achieve remarkable outcomes.

Find more information about our services here: https://aka.ms/CSBizAppsServicesEx

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